selected publications

• academic article

  • An investigation into the relationship between perceived quality-of-experience and virtual acoustic environments : the case of 3D audio telephony.  HAL (Le Centre pour la Communication Scientifique Directe).  2013
  • Analysis of telecommunication management technologies.  .  2009

• chapter

  • User-Centric Quality of Experience Measurement.  Mobile Computing, Applications, and Services. 33-46. 2014
  • Are QoE Requirements for Multimedia Services Different for Men and Women? Analysis of Gender Differences in Forming QoE in Virtual Acoustic Environments.  Communications in computer and information science. 200-209. 2012
  • Towards a Service Delivery Based on Customer eXperience Ontology: Shift from Service to eXperience.  Lecture notes in computer science. 51-61. 2010

• conference paper

  • Quality of experience for audio-visual services.  HAL (Le Centre pour la Communication Scientifique Directe). 2012
  • QoM: A new quality of experience framework for multimedia services.  2022 IEEE Symposium on Computers and Communications (ISCC). 000851-000856. 2012
  • QoE Aware Service Delivery in Distributed Environment.  . 837-842. 2011