selected publications

• academic article

  • An AI framework and a metamodel for collaborative situations: Application to crisis management contexts.  Journal of Contingencies and Crisis Management.  28:291-306. 2020

• chapter

  • A Social BPM Approach to Deal with Agility.  Communications in computer and information science. 18-31. 2024
  • Integrating Social Media and Business Process Management: Exploring the Role of AI Agents and the Benefits for Agility.  Lecture notes in business information processing. 205-216. 2024
  • A Mediation Information System for Road Crisis Management Unit.  Proceedings of the I-ESA Conference. 225-235. 2014

• document

  • Supporting Decision for Road Crisis Management through an Agile and Collaborative Information System.  . 208-212. 2015