selected publications

• academic article

  • A Tool-Based Framework to Assess and Challenge the Responsiveness of Emergency Call Centers.  IEEE Transactions on Engineering Management.  67:568-581. 2019

• chapter

  • Simulation-Based Framework for Assessing Synchromodal Transportation Solutions in Low-Density Ecosystems.  IFIP advances in information and communication technology. 261-276. 2024
  • Evaluate the Potential of the Physical Internet for Last Mile Delivery in Developing Countries.  Lecture notes in business information processing. 203-215. 2023
  • Towards a Flow-Oriented Reference Model for Educational Organizations.  IFIP advances in information and communication technology. 68-79. 2023

• conference paper

  • Enabling Federated Interoperability in Enterprise Models with Artificial Intelligence and Simulation..  . 2024
  • Demand estimation adapted to hyperconnected transport systems in regional areas.  . 2024
  • Vers une logistique urbaine interconnectée pour les pays en voie de développement.  . 2023
  • Collaborative Information Seeking during a 911 Call Surge: A Case Study.  Proceedings of the ... International ISCRAM Conference. 2023
  • Toward an Educational Supply Chain Operations Reference Model.  . 1-10. 2022

• document

  • Optimisation models for the design of multiple self-consumption loops in semi-rural areas.  . 2024